Problems of communication when an authority figure thinks they know everything

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wwhen you are alone in your room sometimes a carer will come in with a cup of tea. sometimes someone else comes in and says something cruel to you. and you have no witnesses to it and most of the people in the care home are not capsble remembering properly what someone said. so for those with a little psycho path so this is an opportunity to let their psycho come out and hit you or shout at you because you have no way of getting revenge. ethical issue is retaliation or tevenge bad? my view is yes it's a bad thing on the whole but I don't know whether it's actually a reason why you should not complain. I think I have written a post about that issue

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